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Frequently Asked Questions

Thank you for being here, i am honored to know my art resonates.

I do not offer refunds unless i unintentionally shipped a defective item. In this instance, please contact me within 2 days of receiving your order with images of the defect and i will assess your matter within 48 hours to help resolve the situation.

Orders cannot be canceled, please take the time to decide on your choices before committing to a purchase.

Please keep in mind that monitor settings vary for all of us, and while i try to photograph all offerings in daylight without the use of any filters, the colors might be different once you receive the artwork

Please note that by purchasing from MerakiLabbe, you as the buyer agree to all the shop policies.

Please allow 7-10 days for shipping of the orders. I don’t stock all the art prints at all times and make weekly trips to the printing studio. In the rare event of the lost or damaged package I am  unable to provide further assistance and advise you contact your local post office immediately. They are usually good about getting your packages in timely manner.

I am also not responsible for any customs or duty fees, or applicable taxes on international purchases you might incur. I do not mark packages as “gift” and always declare the full value of all orders.

All orders are shipped via Canada Post and have no insurance provided in the predetermined shipping  fees in order to keep costs down. However, if you would like  to ensure your order does not get lost – please select Tracking or First Class shipping option.

Orders to Canada and U.S.A take anywhere between 1- 1.5 weeks, and International orders between 2-4.5 weeks or more as they may be held up at customs.

Orders to Australia can take between 5-8 weeks to arrive.